Warranty Service
If you ever have a problem with your playground equipment, River Valley Recreation is here for you. We won’t refer you to the equipment manufacturer. Instead, we’ll visit your site to take care of the problem.
We install quality playground equipment from PlayCraft, a leader in the commercial playground industry. Our PlayCraft warranty includes:
LIFETIME LIMITED WARRANTY
on all stainless steel hardware, steel posts, aluminum posts, aluminum caps and aluminum clamps against structural failure due to defects in materials or workmanship.
TWENTY- FIVE (25) YEAR LIMITED WARRANTY
on all cast aluminum Spring Rider castings against structural failure due to defects in materials or workmanship.
FIFTEEN (15) YEAR LIMITED WARRANTY
on all steel rails, handles, rungs, loops and walls, all Play-Tuff™ coated perforated steel decks, steps, and bridges, all rotationally molded and HDPE sheet plastic components, excluding recycled plastic components, against structural failure due to defects in materials or workmanship.
TEN (10) YEAR LIMITED WARRANTY
on all shade canopy fabric made of UV Stabilized HDPE monofilament yarn and tape against significant fading.
THREE (3) YEAR LIMITED WARRANTY
on all springs, moving swing parts, swing seats and other swing components, as well as all recycled plastic components against failure due to defects in materials or workmanship.
ONE (1) YEAR LIMITED WARRANTY
on any other product or part not specifically covered above against failure due to defects in materials or workmanship. All warranties above commence on the date of the original invoice from Krauss Craft, Inc.
Have questions about installation or warranty service? Get in touch with us!
